![]() Read: Does Samsung frame come with slim fit wall mount? Maintain Close Distance Between Your Devices Once both your devices are on the same wireless channel, try using Smart View and see if you still have the no sound issue. Then choose Wireless as Network Type and follow the on-screen instructions to connect to the Wi-Fi access point as your phone. Next, press the Home button on your Samsung TV remote and select Settings on the left-hand side of the dashboard.For an optimal Smart View experience, Samsung recommends connecting to a 5 GHz network.It can be either 2.4 or 5 GHz, but ensure you get full signal strength in either instance. Go to the Wi-Fi settings on your phone and connect to your home Wi-Fi access point.It can cause issues with the screen mirroring protocol and other problems like no audio, blocky image, and frequent drop-outs.Ĭonnecting both devices to the same Wi-Fi channel ensures they communicate seamlessly over Smart View. ![]() Some Wi-Fi routers assign unique IP addresses to devices connected to different Wi-Fi channels, so your phone and Samsung TV may have different IPs. If your phone and Samsung TV are on different wireless channels (2.4 GHz and 5 GHz) on the same Wi-Fi network, it can create communication problems between the two devices when using Smart View. Connect Your Devices to the Same Wi-Fi Network If it persists, move on to the below troubleshooting method. ![]() Once you’ve rebooted both devices, try using Smart View again and check if it has resolved the no sound issue.
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